NHTSA Complaint #11061100 — 2014 CHEVROLET SPARK

2014 CHEVY SPARK MOTOR LOST COMPRESSION IN TWO CYLINDERS @ 60K MILES, WHITMORE CHEVROLET IN WEST POINT, VA. TOOK APPROX. 5.5 WEEKS TO REPLACE THE CYLINDER HEAD, WITH NO LOANER CAR AVAILABLE TO ME. SERVICE MANAGER YELLED AT ME FOR STOPPING WHEN I WOULD STOP BY TO INQUIRE ABOUT THE CARS STATUS, SAME WHEN I WOULD CALL. NEITHER THE CALLS OR VISITS WERE EVEN DAILY, HE WAS HORRIBLE TO DEAL WITH. IN THE MEANTIME I CONTACTED GM ABOUT THIS & THEY DID ESSENTIALLY NOTHING OTHER THAN STATE THAT DEALERS ARE INDEPENDANTLY OWNED & THEY GAVE ME 15 MONTHS OF ONSTAR...I WOULD RATHER HAVE A CAR THE FUNCTIONED AS DESIGNED. FAST FORWARD APPROX. 2 MONTHS & THE AC STOPPED WORKING. TRIED CONTACTING WHIMORE ABOUT THE FAILED AC SYSTEM, SERVICE GROUP EITHER HANGS UP ON ME OR SIMPLY DO NOT CALL BACK. CONTACTED ANOTHER CHEVY DEALER & WAS TOLD THAT I EITHER GO BACK TO WHITMORE OR PAY TO HAVE THE AC FIXED AT THEIR DEALERSHIP. AFTER BUYING GM SINCE 1987 I GUESS I WILL BE LOOKING INTO OTHER MANUFACTURERS VERY, VERY SOON AS I NOW NEED 3 NEW VEHICLES.