NHTSA Complaint #11061008 — 2007 CHEVROLET TAHOE

DEFECTIVE INSTRUMENT CLUSTER - THIS GAUGE CLUSTER HAS BEEN NOTORIOUS FOR BEING DEFECTIVE IN A GREAT MANY OF GM VEHICLES. I HAD TO PAY OUT OF POCKET TO FIX THE CLUSTER IN MY 2005 TAHOE BECAUSE GM WOULDN'T FIX THE ISSUE. THAT SHOULD NEVER BE THE CASE. WHEN THESE CLUSTERS FAIL THEY CAN LEAD TO MASSIVE AMOUNTS OF INJURIES DUE TO IMPROPER READINGS WHICH DRIVERS DEPEND ON TO MAKE CORRECT DRIVING DECISIONS. THE U.S. GOVERNMENT SHOULD MANDATE THAT ANY DEVICE PLACED INTO A VEHICLE WHICH GIVES DRIVERS INFORMATION FOR WHICH THEY DEPEND ON ACCURACY TO OPERATE THAT VEHICLE SHOULD BE COVERED FOR REPLACEMENT NO MATTER THE AGE OF THE VEHICLE AS THIS IS IN ITS SIMPLEST TERMS A MATTER OF SAFETY. SEVERAL PHONE CALLS AND 1 TRIP TO THE DEALERSHIP INDICATES THIS IS A "WEAR AND TEAR" STANCE THE COMPANY IS TAKING WITH THIS ISSUE. I FOUND OUT MY CLUSTER WAS DEFECTIVE WHEN I RECEIVED A SPEEDING TICKET WHEN MY GAUGE CLEARLY INDICATED A PROPER SPEED LIMIT ON CRUISE CONTROL. THE OFFICER STATED THAT I WAS GOING 17 MPH FASTER THAN WHAT WAS ALLOWED. THIS WAS MY FIRST TICKET SO I WAS LET OFF WITH A WARNING BUT TO HAVE MY VEHICLE CHECKED IF THAT WAS TO BE MY REASONING. DEFECTIVE DEVICES SUCH AS THIS CANNOT BE ALLOWED TO CONTINUE AS THE NORM.