NHTSA Complaint #11058625 — 2007 DODGE RAM 1500

MY PICKUP THAT IS 14 YEARS NEWER THAN ANOTHER VEHICLE I OWN DOES NOT HAVE HEAT ON THE FLOOR. I CHOOSE FEET ON THE SELECTOR AND ALL THE HEAT COMES OUT OF THE DEFROST. I HAVE RESEARCHED THIS ON THE INTERNET AND FOUND MANY OTHER PEOPLE AND YEARS OF TRUCKS WITH THE SAME PROBLEM. WHEN I TALKED TO THE DEALERSHIP, THEY LAUGHED AND SAID THAT THEY FIX AT LEAST ONE OF THOSE PROBLEMS A WEEK. NOT TO MENTION, AT $1000 TO FIX IT. BUT FUNNY ENOUGH, THE PART ONLY COST LESS THAN $20. THE SAFETY CONCERN IS THAT A PERSON WILL NOT BE ABLE TO DEFROST THEIR WINDSHIELD IN THE EVENT THAT THERE PARTS FAIL AT A TIME OF NEED. I'M NOT GOING TO GIVE UP ON THIS ISSUE, PLEASE THINK ABOUT THE ISSUE AND CONSIDER A RECALL. THANK YOU