NHTSA Complaint #11058518 — 2005 FORD TAURUS

TL* THE CONTACT OWNS A 2005 FORD TAURUS. WHILE DRIVING 25 MPH, THE VEHICLE INADVERTENTLY ACCELERATED AS THE RPMS INCREASED. THE CONTACT WAS ABLE TO MOVE OUT OF TRAFFIC, STOP THE VEHICLE, AND SHIFT INTO PARK; HOWEVER, THE RPMS WERE STILL HIGH. THE CONTACT TURNED OFF THE ENGINE AND RESTARTED THE VEHICLE, BUT THE RPMS REMAINED HIGH. THE CONTACT REPEATED THE STEPS THREE TIMES BEFORE DRIVING THE VEHICLE WHILE SLIGHTLY DEPRESSING THE BRAKE PEDAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A CRUISE CONTROL CABLE FAILURE THAT WAS CAUSING THE THROTTLE TO STAY OPEN AND INADVERTENTLY ACCELERATING THE VEHICLE. THE CONTACT STATED THAT THE REPAIRS WERE UNKNOWN, BUT THE INDEPENDENT MECHANIC INFORMED HER THAT HE PLACED AN UNKNOWN SUBSTANCE ON THE CABLE TO KEEP IT IN PLACE. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD RECUR. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000.