NHTSA Complaint #11058444 — 2008 FORD FUSION

TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING 30 MPH, THE WRENCH WARNING ICON ILLUMINATED "POWERTRAIN FAULT". THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS EVENTUALLY ABLE TO STOP AND PULLED OVER TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS TOWED TO ODANIEL FORD MITSUBISHI (631 LINCOLN HWY W, NEW HAVEN, IN 46774, (855) 973-4169) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL THROTTLE BODY AND ABS FAILED. THE ELECTRICAL THROTTLE BODY WAS REPLACED, BUT THE CONTACT WAS INFORMED THAT THERE WAS NO REPAIR FOR THE BRAKES. THE CONTACT'S BROTHER RETRIEVED THE VEHICLE FROM THE DEALER AFTER THE REPAIRS. WHILE DRIVING 30 MPH AND APPROACHING AN INTERSECTION, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO ENGAGE. THE VEHICLE WAS ABLE TO COME TO A STOP AFTER TRAVELING THROUGH AN INTERSECTION WITHOUT A CRASH. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 196,625.