NHTSA Complaint #11058196 — 2012 CHEVROLET MALIBU

I HAVE HAD ISSUES WITH MY WINDSHIELD WIPERS FOR OVER A YEAR. THE LINKAGE BETWEEN THE ARM THAT MOVES THE WIPERS AND THE MOTOR WILL NOT STAY CONNECTED. MY FIRST ARM FAILURE WAS DUE TO A RUBBER BUSHING DETERIORATING. DURING A HEAVY RAINSTORM IN NOV. 2016, THE WIPERS JUST STOPPED WORKING COMPLETELY AND I HAD TO BE TOWED HOME. THE SECOND ARM I PURCHASED WILL NOT STAY CONNECTED ON THE DRIVER'S SIDE WIPER, RENDERING MY SYSTEM USELESS. I AM ABLE TO USE MY WIPERS ABOUT A DOZEN TIMES BEFORE THE ARM HAS TO BE RECONNECTED. AFTER HAVING IT FIXED 5+ TIMES PRIOR, THEY STOPPED WORKING AGAIN THIS MORNING. I WAS IN MY DRIVEWAY TRYING TO SIMPLY WASH MY WINDSHIELD BEFORE LEAVING FOR WORK. THE SYSTEM IS POORLY PUT TOGETHER AND WILL NOT STAY CONNECTED. IT SEEMS TO BE HELD TOGETHER BY ONLY TENSION WITH GRAVITY WORKING AGAINST IT. THIS IS EXTREMELY DANGEROUS AND I DON'T KNOW HOW THEY CAN GET AWAY WITH IT! LIVING IN NEW ENGLAND WITH LOTS OF EXTREME WEATHER, THIS IS JUST UNACCEPTABLE.