NHTSA Complaint #11058131 — 2011 BUICK ENCLAVE

ON OCTOBER 12, 2017 (VEHICLE HAD UNDER 100K MILES) I WAS DRIVING MY BUICK ENCLAVE WITH A PASSENGER IN THE PASSENGER SEAT AND MY SON IN THE BACK CAPTAIN'S CHAIR AND MY AIRBAG LIGHT WENT ON ALONG WITH MY SERVICE AIRBAG ON MY DASHBOARD. THE VEHICLE WAS NOT DRIVEN IN ANY UNUSUAL FASHION AS MY VEHICLE IS USED FOR HIGHWAY AND CITY USE. WHEN I NOTICED THE INDICATOR(S) ON THE DASH I WAS DRIVING ON A TWO LANE BLACKTOP HIGHWAY AT APPROXIMATELY 65 MPH IN PARTLY SUNNY COLORADO/NICE CONDITIONS. I WAS NOT GOING TO REPAIR WHAT WAS DIAGNOSED AS FAULTY AIRBAGS AS THE QUOTED PRICE WAS CLOSE TO $2000.00. ONCE I THOUGHT MORE ABOUT MY DECISION, DISCOVERING THAT NO AIRBAGS MY TRIGGER IN AN ACCIDENT AND THAT I COMMONLY TRANSPORT MY FAMILY AND FRIENDS IN MY VEHICLE, I DECIDED IT WAS BEST TO REPAIR THE AIRBAGS FOR SAFETY REASONS. I HAVE ATTACHED THE COST/RECEIPT FOR THIS REPAIR THAT TOOK PLACE ON 12/20/2017: $2032.86 (MINUS AN OIL CHANGE FOR $44.92) = $1987.92. THE REASON FOR MY COMPLAINT/ISSUE IS DUE TO THE COST TO REPAIR WHAT I CONSIDER A MANUFACTURERS SAFETY RECALL ISSUE. WHILE I DO NOT FIND ANY RECALLS ON-LINE OR WITH GM, I CONSIDER THIS A SAFETY ISSUE WITH THE MANUFACTURER THAT SHOULD STAND BEHIND THEIR WORK PRODUCT FOR THE SAFETY OF THEIR CUSTOMERS. MY VEHICLE IS IN MINT CONDITION WITH SERVICE RECORDS DOCUMENTING MY CARE AND UP-KEEP INCLUDING MAINTENANCE AND REPAIR WORK RECENTLY AT RIGHT AUTOMOTIVE IN PARKER COLORADO. IF YOU SHOULD HAVE ANY QUESTIONS, PLEASE CONTACT ME AT [XXX] OR [XXX]. THANK YOU FOR YOUR REVIEW AND CONSIDERATION IN THIS MATTER. (IN SERVICE DATE OF 6-11-2011; I AM THE ORIGINAL OWNER) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR