NHTSA Complaint #11058042 — 2016 SUBARU OUTBACK

SUDDEN ACCELERATION: THIS SERIOUS UNSAFE CONDITION RELATES TO MY 2016 OUTBACK LIMITED 2.5L PURCHASED ON 2/29/2016 IN TAMPA FLORIDA. THE EXACT SAME UNSAFE CONDITION HAS HAPPENED TWICE; FIRST IN OCTOBER 2016 AT APPROXIMATELY 8800 MILES, AND SECOND IN DECEMBER 2017 AT APPROXIMATELY 24,000 MILES. DESCRIPTION OF INCIDENT: WHILE SLOWLY PULLING INTO A PARKING SPACE AND GENTLY APPLYING THE BRAKE, THE CAR'S ENGINE RPM ACCELERATED AND I HAD TO BREAK HARD IN ORDER TO STOP THE CAR. I MOVED THE TRANSMISSION TO PARK, BUT THE ENGINE CONTINUED AT HIGH RPM SO I MOVED THE TRANSMISSION TO REVERSE, THEN TO NEUTRAL, THEN I TURNED OFF THE CAR OFF SINCE THE ENGINE WAS STILL AT A HIGH RPM. A NOTICE APPEARED IN MY ODOMETER AREA TO PUT THE CAR IN PARK, WHICH I DID. I THEN RESTARTED IT AND EVERYTHING WAS BACK TO NORMAL AGAIN. NOTE: I DID NOT SIMULTANEOUSLY PUSH THE BREAK AND THE ACCELERATOR TOGETHER WHICH COULD POSSIBLY CAUSE THIS SITUATION. I AM FORTUNATE NOTHING WAS IN FRONT OF ME EITHER TIME. I HOPE NO ONE HAS BEEN INJURED, BUT IT IS LIKELY PROPERTY DAMAGE HAS RESULTED. PLEASE DETERMINE THE CAUSE AND CORRECT THIS POTENTIALLY DEADLY SITUATION. I AM TAKING MY CAR FOR A 24,000 MILE SERVICE ON 1/3/2017 AND WILL DOCUMENT THIS WITH THE DEALER (MASTRO SUBARU) AT THAT TIME. I SUSPECT THIS IS A COMPUTER GLITCH, AND A POTENTIALLY DANGEROUS ONE AT THAT. I ALSO SUSPECT OTHER CAR MANUFACTURERS CAN HAVE THIS SAME ISSUE IF THESE COMPUTERS AND PROGRAMMING ALL COME FROM THE SAME THIRD PARTY.