NHTSA Complaint #11057984 — 2007 FORD TAURUS

TL* THE CONTACT OWNS A 2007 FORD TAURUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE INADVERTENTLY ACCELERATED AT RAPID SPEED. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE CONTINUED TO ACCELERATE RAPIDLY. THE CONTACT HAD TO PLACE THE GEAR SHIFTER IN NEUTRAL TO STOP THE VEHICLE FROM ACCELERATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS THEN TAKEN TO ENCINITAS FORD AT (888) 700-8208 LOCATED AT 1424 ENCINITAS BLVD, ENCINITAS, CA 92024, BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS THEN TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL WAS DISCONNECTED AND THE CABLE CLIP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.