NHTSA Complaint #11057686 — 2017 BUICK ENCLAVE

HEARD A RATTLE OR FLUTTERING SOUND COMING FROM FRONT AREA OF ENCLAVE, TOOK TO DEALER ON 12/21/2017 AND WAS INFORMED AFTER HAVING A TEST DRIVE AND INSPECTION ,SOUND WAS AN A/C HOSE CONTACTING ANOTHER HOSE , DEALER IN BUFORD ,GA STATED ISSUE WAS REPAIRED. WHILE TRAVELING NORTH 12/26/17 ON INTERSTATE 85 AT APPROX. 65 MPH AND HEARD THE SAME SOUND AGAIN ONLY NOT AS LOUD CONTINUED ON TO NASHVILLE TN , WHILE TRAVELING ON NORTH ON 12/27/17 HEARD THE SOUND AGAIN ON KEPT GETTING LOUDER ,THIS TIME WAS ABLE TO SEE A SMALL BLACK OBJECT FLAPPING IN THE FRONT OF THE SUV. WAS ABLE TO PULL OFF AND UPON LOOKING AT FRONT OF MY SUV SPOTTED THAT THE BUG GUARD WAS LOOSE AND AN APPROX. 3 INCH PIECE WAS MISSING FROM BUG GUARD. VERY DISAPPOINTED THAT THE GUARD WAS APPLIED WITH JUST ADHESIVE WHEN PURCHASED FROM THE DEALER. NOW FRONT OF VEHICLE HAS PAINT AND METAL DAMAGE FROM THIS CHEAP GM BUG GUARD!!! IN MY OPINION THIS IS A CHEAP PRODUCT THAT GM COMPANY IS OFFERING TO CUSTOMERS WHO PURCHASE THEIR VEHICLES!!