NHTSA Complaint #11057673 — 2007 DODGE RAM 1500

THE BLEND DOOR ACTUATORS THAT CONTROL WHERE THE HEATING OR COOLING IS DIRECTED, OR DETERMINING HOT OR COLD, ARE FAULTY AND FAIL AT NO PARTICULAR TIME. THIS CAN CAUSE NO HEAT TO DEFROST WINDOWS WHICH ULTIMATELY WILL LEAD TO VEHICLE ACCIDENTS. THE DODGE DEALERSHIP I SPOKE TO ABOUT THE ISSUE LAUGHED AT ME AND COMMENTED THAT THEY FIX AT LEAST 2 TRUCKS PER WEEK WITH THIS ISSUE, COSTING APPROXIMATELY $1000. THE PART TO FIX THE ISSUE COST UNDER $20 EACH, BUT THE ENTIRE DASH MUST BE PULLED OUT OF THE VEHICLE TO PERFORM THE REPAIRS. IF YOU RESEARCH THIS ISSUE, LIKE I HAVE, YOU WILL SEE THIS ISSUE HAS BEEN HAPPENING SINCE ABOUT 1996. I HAVE FILED A COMPLAINT BEFORE AND I AM GOING TO CONTINUE TO DO SO UNTIL SOMEONE HOLDS CHRYSLER RESPONSIBLE FOR THEIR ACTIONS. WHEN THE ISSUE HAPPENED TO ME, I WAS DRIVING IN THE SIERRA NEVADA MOUNTAINS IN A SNOW STORM AND COULD NOT SEE OUT THE WINDSHIELD, BUT MY FEET WERE REAL TOASTY. NOT A LOT OF HELP WHEN YOUR WINDSHIELD IS COVERED IN SNOW AND ICE. THANK YOU FOR YOUR TIME AND I LOOK FORWARD TO HEARING FROM YOU.