NHTSA Complaint #11057526 — 2011 NISSAN ALTIMA

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number 11057526
Vehicle 2011 NISSAN ALTIMA
Component POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

ON JULY 9, 2017 WHEN I WAS DRIVING IN THE HIGH SPEED LINE. MY CAR WENT FROM DOING 65 MILES TO 10 MILES WITH NO WARNING SIGNS. I PUSHED ON THE GAS PEDAL ALL THE WAY DOWN. AND MY CAR STILL WILL NOT GO OVER 10 MILES. ALMOST GOT MYSELF KILLED. I TOOK IT BACK TO THE DEALERSHIP THEY SAID. THEY FOUND NOTHING WRONG WITH IT. 4 MONTHS LATER THE SAME THING HAPPEN WHEN I WAS DRIVING ON THE HIGHWAY EVERYTHING SHUT DOWN WITH NO WARNING SIGNS. IT WONT GO IN DRIVE OR REVERSE. I JUST DON'T UNDERSTAND WHY THERE WAS NO WARNING SIGNS. HOW CAN A CAR JUST SHUT DOWN DRIVING. I ONLY HAD THE CAR FOR FOUR MONTHS. NOW (STATELINE NISSAN EAST PROVIDENCE) DOES NOT WANT TO FIX MY CAR. WHEN IT FIRST HAPPEN I STILL HAD THE 30 DAYS WARRANTY. NOW MY WARRANTY RAN OUT, NOW THEY SAID IT IS GOING TO COST ME MONEY TO FIX MY TRANSMISSION. I THINK THIS IS WRONG WHAT THEY ARE DOING TO THEIR CUSTOMER. SOMETHING NEEDS TO BE DONE.

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