NHTSA Complaint #11057157 — 2011 DODGE GRAND CARAVAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11057157
Vehicle	2011 DODGE GRAND CARAVAN
Component	STRUCTURE:BODY
Date of Incident	July 1, 2017
Date Filed	December 28, 2017
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. OCCASIONALLY, AFTER INSERTING THE KEY FOB IN THE IGNITION, THE VEHICLE WOULD NOT START DUE TO A LOOSE PART INSIDE THE IGNITION SWITCH. IN ADDITION, WHILE DRIVING, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO JACKSONVILLE CHRYSLER IN JACKSONVILLE, FLORIDA WHERE IT WAS DIAGNOSED THAT THE TIPM MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT ALSO INDICATED THAT BOTH SLIDING BACK DOORS RANDOMLY OPENED AND THE FRONT WINDOWS WOULD SOMETIMES FAIL TO CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 68,000.

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