NHTSA Complaint #11057132 — 2014 MERCEDES-BENZ CLA250

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11057132
Vehicle 2014 MERCEDES-BENZ CLA250
Component ENGINE
Date of Incident
Date Filed
Mileage 16,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

PURCHASED MY NEW CLA250 IN SEPTEMBER 2014. IN AUGUST OF 2015 MY CAR SUDDENLY STOPPED ACCELERATING WHILE DRIVING 65MPH ON THE NJ GARDEN STATE PARKWAY!. THE PRE-SAFE WARNING WAS PRESENT ON MY DASHBOARD. LUCKILY I WAS ABLE TO PULL TO THE SHOULDER WITHOUT CAUSING AN ACCIDENT. THIS COULD HAVE CAUSED A MAJOR CATASTROPHE KILLING ME AND OTHERS. I RESTARTED THE ENGINE AND DROVE TO MY DESTINATION MAKING SURE I STAYED IN THE RIGHT LANE ON THE PARKWAY. IT FAILED 2 MORE TIMES WHILE NOT ON THE HIGHWAY BUT STILL A VERY DANGEROUS SITUATION. TOOK THE CAR (WHICH HAD 16,000 MILES) TO A MERCEDES DEALERSHIP WHEN I RETURNED AND THEY PERFORMED A SERIES OF TESTS. THEY FOUND A PRODUCT TECHNICAL SUPPORT SYSTEM UPDATE WHICH INVOLVED UPDATING THE SOFTWARE. THE FAILURE DID NOT OCCUR AGAIN UNTIL NOV. 2017. I ALMOST GOT HIT BY A BUS IN PHILADELPHIA WHEN MY CAR DECIDED TO STOP ACCELERATING. FINALLY, DRIVING TO THE AIRPORT DOING 70MPH THE CAR AGAIN DISPLAYED THE PRE-SAFE WARNING AND RAPIDLY SLOWED DOWN ALMOST CAUSING A CRASH ON I-78 IN NJ. TOOK THE CAR TO A MERCEDES DEALERSHIP NEAR ME AND THEY SAID SINCE THE CAR IS 2,000 MILES BEYOND THE 50,000 MILE WARRANTY IT'S NOT COVERED. THEY ARE REPLACING A SERIES OF PARTS THAT WILL COST ME OVER $4,000 TO REPAIR! THERE IS NO GUARANTEE THIS WILL EVEN FIX THE PROBLEM. IS MERCEDES WAITING FOR SOMEONE TO DIE BEFORE THEY ACKNOWLEDGE THIS CAR HAS A VERY SERIOUS PROBLEM? I HAVE TO WONDER IF THERE HAS BEEN ANY CRASHES INVOLVING THIS CAR AND NOBODY SURVIVED TO DETAIL WHAT WAS HAPPENING! THE 2014 CLA IS NOT SAFE AND MERCEDES DOESN'T APPEAR TO BE CONCERNED.

Related Complaints for the 2014 MERCEDES-BENZ CLA250

Other ENGINE Complaints

#11699978 I own a 2014 Mercedes-Benz CLA 250 with the 2.0L turbocharged 4-cylinder M270 engine. The check-engine light came on ...
#11696266 P052e common crankcase ventilator issue mercedez extended warranty for later models for this same consistent issue in...
#11639110 Check engine code p052e - PCV valve replacement (Crankcase Ventilation valve) - common issue on car and known recall ...
#11616572 The contact owns a 2014 Mercedes-Benz CLA250. The contact stated while driving at approximately 70 MPH, the vehicle s...
#11578613 Apparently the TPS (Throttle Position Sensor) which is built into the gas pedal on this 2014 MB CLA250 only lasts so ...

Recent Complaints for the 2014 MERCEDES-BENZ CLA250

#11696266 FUEL/PROPULSION SYSTEM P052e common crankcase ventilator issue mercedez extended warranty for later models for this same consistent issue in...
#11644909 STRUCTURE The contact owns a 2014 Mercedes-Benz CLA250. The contact stated while driving 30 MPH, the contact briefly lost contr...
#11644583 UNKNOWN OR OTHER my rear subframe rusted from the inside out and due to the rust my control arm broke off
#11639110 FUEL/PROPULSION SYSTEM Check engine code p052e - PCV valve replacement (Crankcase Ventilation valve) - common issue on car and known recall ...
#11630599 VISIBILITY:SUN/MOON ROOF ASSEMBLY The contact owns a 2014 Mercedes-Benz CLA250. The contact stated that while driving at an undisclosed speed, the cont...
Check any vehicle history by VIN - Free vehicle history report