NHTSA Complaint #11057067 — 2011 DODGE AVENGER

HEATER ONLY BLOWS HOT AIR ON DRIVERS SIDE VENT. MIDDLE TWO VENTS ARE COOL AIR AND PASSENGER VENT IS VERY COLD AIR. IT IS CAUSING THE SAME EFFECT ON MY WINDSHIELD, WHICH IS CAUSING SERIOUS VISIBILITY ISSUES ACROSS HALF OF MY WINDSHIELD DUE TO NOTHING DEFROSTING THE ENTIRE PASSENGER SIDE. THIS DOES NOT CHANGE EVEN AFTER MY CAR HAS BEEN RUNNING FOR 45 MINUTES AND MORE. THIS IS A SERIOUS ISSUE SEEING AS I CANNOT SEE TO DRIVE SAFELY FOR MYSELF AND ANY PASSING BY VEHICLES. WE ALSO HAVE CHILDREN AND THE TEMPERATURE HAS BEEN IN THE SINGLE DIGITS THIS PAST WEEK, IVE HAD TO PACK BLANKETS ON TOP OF THEM IN THE CAR (SINCE THEY CANNOT WEAR THICK COATS WHILE IN A CARSEAT) JUST TO ATTEMPT TO KEEP THEM WARM AND EVEN THEN THEY ARE COMPLAINING THAT THEY ARE COLD. FOR A VEHICLE THAT I STILL MAKE PAYMENTS ON, I EXPECTED TO ATLEAST STAY WARM AND BE ABLE TO SEE WHERE IM DRIVING DURING COLD TEMPERATURES. PLEASE ADDRESS THIS ISSUE ASAP.