NHTSA Complaint #11057050 — 2016 FOREST RIVER CHEROKEE

TL* THE CONTACT OWNS A 2016 FOREST RIVER CHEROKEE. WHILE THE CAMPER WAS PARKED, THERE WAS AN ABNORMAL SOUND COMING FROM UNDER THE RV. UPON INSPECTING THE RV, THE CONTACT BECAME AWARE THAT THE TWO STRAPS THAT HELD THE WATER TANK IN PLACE HAD FRACTURED. THE CONTACT STATED THAT THE WATER TANK SEPARATED FROM THE FRAME OF THE RV AND FRACTURED THE PROPANE LINE. BASDEN'S AMERICAN RV CENTER (600 E BASELINE RD, EVANSVILLE, IN 47725, (812) 867-5200) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WAS NO SERVICE TECHNICIAN ON SITE AND ALSO THAT THE PART TO REPAIR THE RV WAS NOT AVAILABLE. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT THERE WAS NO RESPONSE. THE VIN WAS UNKNOWN. THERE WAS NO FAILURE MILEAGE ASSOCIATED WITH THE RV.