NHTSA Complaint #11056764 — 2013 HONDA CR-V

DEFECTIVE DOOR LOCKING SYSTEMS IN 2013 HONDA CR-V VEHICLE. WE HAVE HAD TO REPLACE 3 DOOR LOCK ACTUATORS ON OUR 2013 CR-V AND NOW HAVE HAD A 4TH DOOR LOCK ACTUATOR GO BAD. WE HAVE SPOKEN WITH AMERICAN HONDA, AND THEY INFORMED US THAT THE ACTUATOR IS NOT DEFECTIVE. WELL, IF IT IS NOT DEFECTIVE, THEN WHY IS IT NOT WORKING? WE ASKED TO SPEAK TO A MANAGER, AND WERE INFORMED THAT THE MANAGER WOULD TELL US THE SAME THING. WE HAVE SPOKEN WITH OTHER HONDA OWNERS OF DIFFERENT VEHICLES, AND THEY ARE ALSO EXPERIENCING DOOR LOCK ACTUATOR PROBLEMS WITH THEIR VEHICLES, WHETHER IT BE A CR-V, ACCORD, CIVIC, ETC. MY PREVIOUS 2008 HONDA CIVIC HAD TO HAVE 12 DOOR LOCK ACTUATORS REPLACED. I'VE SPOKEN WITH A COUPLE OF THE HONDA SERVICE TECHS, AND THEY LAUGHED WHEN I TOLD THEM ABOUT THE DOOR ACTUATOR PROBLEM. ONE TECH SAID THEY REPLACED THEM QUITE OFTEN. THIS IS A DEFECTIVE PRODUCT AND A CLASS ACTION LAWSUIT NEEDS TO BE STARTED TO REMEDY THIS KNOWN PROBLEM. THERE WAS A CLASS ACTION SUIT AGAINST HONDA FOR 2007-2011 HONDA CR-V'S WHICH HONDA SETTLED. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR