NHTSA Complaint #11056202 — 2012 JEEP GRAND CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11056202
Vehicle 2012 JEEP GRAND CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage 61,800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

8 TIMES SINCE NEW AND 3 TIMES SINCE ITS LAST TRIP TO THE DEALERSHIP, OUR JEEPS ENGINE WILL CUT OUT, 6 TIMES WERE WHEN LIFTING OFF THE THROTTLE WHEN EXITING THE INTERSTATE AND TWICE WHERE IN TRAFFIC. WHEN THIS HAPPENS YOU LOSE POWER STEERING AND IT BECOMES VERY HARD TO CONTROL. THERE ARE NO WARNING LIGHTS ON THE DASH, AND NO CODES STORED IN THE COMPUTER. SINCE THIS IS COMPLETELY RANDOM THE DEALERSHIP HAS NOT BEEN ABLE TO DUPLICATE IT. I HAVE REPLACED THE BATTERY, CRANKSHAFT SENSOR, CAMSHAFT SENSOR, AND INTAKE AIR TEMPERATURE SENSOR, ALL WITH NO HELP. WE JUST DROPPED IT OFF AGAIN AND TOLD THEM WE DO NOT WANT IT BACK UNLESS IT IS FIXED.

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