NHTSA Complaint #11055804 — 2008 HONDA CR-V

I PURCHASED A USED 2008 HONDA CRV ON 07/19/2017. ABOUT A WEEK AGO THE REAR DRIVER SIDE DOOR LOCK WAS UNLOCKING BY ITSELF. WHILE DRIVING ON CITY STREETS AND FLUCTUATING BETWEEN 5 TO 20MPH THE DOOR LOCKS WOULD LOCK AND UNLOCK UNTIL YOU GET TO HIGHWAY SPEED. THE REAR DRIVER DOOR WOULD STAY UNLOCKED. I WENT TO A HONDA DEALER TO HAVE IT LOOKED AT AND THEY SAID THE ACTUATOR WAS BAD AND THE REAR PASSENGER SIDE DOOR LOCK ACTUATOR WAS BEGINNING TO FAIL DUE A LOAD NOISE WHEN ACTIVATED. THEY REPLACED BOTH ACTUATORS AT A COST OF $602.25. I HAVE SERVICE RECORDS OF THE VEHICLE FROM THE PAST OWNER AND THE PAST OWNER HAD THE DRIVER SIDE FRONT ACTUATOR REPLACED AND THE REAR ACTUATOR WAS LOOKED AT BUT NOT REPLACED. I READ THE CLASS ACTION LAW SUIT AND IT SAYS, "FOR ALL SETTLEMENT CLASS VEHICLES, HONDA WILL PROVIDE A COUNTERMEASURE REPLACEMENT FREE OF CHARGE, IF THAT LOCK DOOR ACTUATOR HAS NOT ALREADY BEEN REPLACED WITH THE COUNTERMEASURE REPLACEMENT PART AS PROVIDED IN THE HONDA CASE 2:13-CV-00381-FSH-JBC DOCUMENT 56-1 FILED 09/24/14 PAGE 14 OF 72 PAGEID: 694 11 COUNTERMEASURE UPDATE. IN ORDER TO RECEIVE A COUNTERMEASURE REPLACEMENT, A SETTLEMENT CLASS MEMBER MUST BRING THE SETTLEMENT CLASS VEHICLE TO AN AUTHORIZED HONDA DEALER. OWNERS AND LESSEES OF SETTLEMENT CLASS VEHICLES WILL BE ENTITLED TO A COUNTERMEASURE REPLACEMENT REGARDLESS OF WHETHER THEY EXCLUDE THEMSELVES FROM THE SETTLEMENT." COUNTERMEASURE MEANS WORKING OR NOT WORKING. THE PREVIOUS OWNER HAD THE CRV SERVICE BEFORE THE EXTENDED WARRANTY ENDED AND THE ACTUATORS DID NOT GET REPLACED. I CONTACTED HONDA AND THEY ARE WILLING TO GIVE ME A $100.00 VOUCHER TO BE USED AT ANY HONDA DEALERSHIP. IN CONCLUSION I FEEL THIS IS A SAFETY ISSUE AND WHEN THE PREVIOUS OWNER HAD THIS CAR SERVICED AT A HONDA DEALER THE POWER LOCK ACTUATORS SHOULD HAVE BEEN CHANGED. I AM LOOKING FOR COMPENSATION. THANK YOU,