NHTSA Complaint #11055729 — 2007 SUBARU TRIBECA

THREE DAYS AGO I BACKED MY 2007 SUBARU TRIBECA DOWN THE DRIVEWAY AND APPLIED THE BRAKES.....THEY DID NOT WORK AND THE BRAKE PEDAL DID NOT DEPRESS. AFTER PUMPING THE BRAKES FOR ABOUT TWO MINUTES OR MORE THEY FINALLY STARTED TO WORK. I TOLD MY WIFE AND SHE INSISTED THAT SHE TOLD ME ABOUT THIS HAPPENED EVERY WINTER WHEN THE TEMPERATURE WAS BELOW 25 DEGREES. I GUESS I NEVER LISTENED TO HER. I TOOK THE CAR TO THE LOCAL DEALER IN SCHAUMBURG AND HE STATED THAT THIS WAS A TYPICAL PROBLEM WITH THE 2007 TRIBECA AND I WOULD WASTE MY MONEY TRYING TO FIX THE PROBLEM. I CALLED SUBARU AND THEY TOLD ME TO BRING THE CAR BACK TO THE DEALER AND THAT HE WOULD DISCUSS THE PROBLEM WITH THE DEALER. THE NEXT DAY I TOOK THE CAR IN AND NEVER RECEIVED A CALL FROM EITHER THE DEALER OR SUBARU. I CALLED SUBARU AND THEY STATED THAT THEY COULD ONLY FIX THE PROBLEM IF THE DEALER MECHANIC EXPERTS RECOMMENDED A FIX. I THEN CHECKED ON LINE AND FOUND THAT THIS WAS A TYPICAL PROBLEM WITH TRIBECA, THAT MANY PEOPLE HAD THIS SAME PROBLEM WITH A FREEZING CHECK VALVE GOING TO THE BOOSTER PUMP. THIS IS A SERIOUS AND DANGEROUS PROBLEM AND THERE SHOULD BE SOME SORT OF FIX. I HAVE FOUND OTHER PEOPLE WITH THE SAME PROBLEM, PLEASE SEE LINK:HTTP://WWW.CARPROBLEMZOO.COM/SUBARU/TRIBECA/SERVICE-BRAKES-PROBLEMS.PHPHTTP://MY.CARDONE.COM/TECHDOCS/PT%2053-0002.PDF PLEASE SEE BRAKE SECTION IN THIS LINK: HTTP://WWW.ARFC.ORG/COMPLAINTS/2008/SUBARU/B9_TRIBECA/