NHTSA Complaint #11055680 — 2015 SUBARU FORESTER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11055680
Vehicle 2015 SUBARU FORESTER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 44,400 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

THE CAR LOST ALL POWER IN THE MIDDLE OF INTERSTATE 95 HEADING SOUTH APPROX 17 MILES NORTH OF THE GA FL STATE LINE. THE FUEL INDICATOR SHOWED 30 MILES UNTIL I HAD TO REFUEL. THIS WAS ON 12/3/2017. I WAS AT SPEED(75 MPH) AND MANAGED TO GO THROUGH TRAFFIC AND GO TO SHOULDER. THERE WAS NO POWER AND THE ENGINE HAD QUIT. I WAITED A COUPLE OF MINUTES AND THE CAR RESTARTED. I DROVE TO THE SECOND EXIT AND REFUELED. A FEW DAYS LATER ON 12/06/2017 ON THE WAY BACK TO ATLANTA ON I-95 SOUTH OF SAVANNAH AND THE FUEL GAGE READING 30 MILES UNTIL I HAD TO REFUEL, THE VERY SAME THING HAPPENED. EXCEPT, THIS TIME IT WOULD NOT RESTART. I CALLED AAA AND CONTINUED TO TRY TO RESTART. AFTER 45 MINUTES, THE CAR RESTARTED. I DROVE APPROX 10 MILES AND REFUELED. I HAVE HAD NO INCIDENT SINCE BUT, I HAVE NOT DRIVEN THE CAR WITH LOW FUEL. THIS COULD HAVE HAD A VERY DIFFERENT RESULT IF I HAD NOT BEEN ABLE TO GET THROUGH THE TRAFFIC ON A BUSY INTERSTATE. BOTH ME AND MY WIFE COULD BE DEAD. I BELIEVE THERE IS A FLAW IN THE LOW FUEL WARNING SOFTWARE AND SOMETHING SHUTS THE POWER. I HAVE DRIVEN THIS CAR WITH LOWER FUEL LEVELS. THE INSTRUMENT PANEL SHOWS MILES TO YOU HAVE TO REFUEL, I.E., 50 MILES, 40 MILES, 30 MILES, 20 MILES THEN ------. YOU HAVE ACCESS TO DATA ON THESE CARS, I DON'T. PLEASE HAVE SOME ADVISE ME WHAT IS YOUR THINKING ON THIS MATTER.

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