NHTSA Complaint #11055562 — 2015 HYUNDAI SONATA HYBRID

TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE VEHICLE HAD PREMATURE ENGINE FAILURE DUE TO SLUDGE AND METAL FRAGMENTS ENTERING THE ENGINE ASSEMBLY. THE VEHICLE STALLED MORE THAN TWICE. THE VEHICLE WAS TOWED TO NORTH COUNTY HYUNDAI OF CARLSBAD (5285 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 929-4900) FOR THE FIRST REPAIR. THE DEALER INDICATED THAT THEY REPLACED THE GSI BELTS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER A SECOND TIME WHO INDICATED THAT THE HYBRID BATTERY DETACHED. THE DEALER RE-ATTACHED THE BATTERY, BUT THIS DID NOT PREVENT THE FAILURE. THE VEHICLE STALLED AGAIN AND WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 88,000.