NHTSA Complaint #11055458 β 2014 TOYOTA TUNDRA
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11055458 |
| Vehicle | 2014 TOYOTA TUNDRA |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 41,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
TOYOTA - DEFECTIVE PLASTIC MATERIALS USED: THE DRIVER SIDE MIRROR AND WHEEL WELL MELTED FROM THE SUN WHILE PARKED IN MY DRIVEWAY. TOYOTA FAILED TO USE QUALITY PLASTIC MATERIAL WITHOUT UV PROTECTION AND A HIGHER ENOUGH MELTING THRESHOLD, WHICH RESULTED IN THE DRIVER SIDE MIRROR AND WHEEL FLAIR MELTING FROM HEAT OF SUN. UNDER NO CIRCUMSTANCE, SHOULD SUN HEAT MELT A CAR PART WHICH SHOULD BE DESIGNED TO WITHSTAND SUN HEAT OUTSIDE. I CONTACTED TOYOTA NORTH AMERICA REGARDING THIS MATTER. I INFORMED TOYOTA NA THAT I PURCHASED THE TRUCK IN SEPTEMBER 2017 AND THAT THE DRIVERS SIDE MIRROR AND WHEEL FLAIR MELTED IN MY DRIVEWAY. THE COMPANY OFFERED TO PAY $200 FOR AN $850 REPAIR. I REQUEST FULL REPLACEMENT AND REPAIR OF MY TOYOTA TUNDRA 2014, PLUS DAMAGES OF $2,400 DUE TO THE TIME FROM WORK THAT WAS REQUIRED TO ADDRESS THIS MATTER WITH THE DEALER AND TOYOTA NA.
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