NHTSA Complaint #11055317 — 2013 MITSUBISHI OUTLANDER

TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING IN RAINY CONDITIONS AT APPROXIMATELY 65 MPH, THE WINDSHIELD WIPERS STOPPED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO WAIT FOR THE RAIN TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER (RAY BRANDT CHEVROLET, WESTBANK EXPY, HARVEY, LA 70058 (504)-229-6013). THE DEALER DIAGNOSED THAT THE WIPER MOTOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V792000 (VISIBILITY) AS A POSSIBLE SOLUTION; HOWEVER, THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000.