NHTSA Complaint #11055079 — 2006 CHEVROLET COBALT

TAKATA RECALL: I RECENTLY PURCHASED A VEHICLE FROM SOMEONE (PRIVATE OWNER) AND AS THE TAGS WILL SOON EXPIRE SO I DECIDE TO GET WHAT NEEDS MAINTENANCE DONE TO TURN THAT CHECK ENGINE LIGHT OFF. I GOT A FREE ESTIMATE FROM O' REILLY'S AND TOLD ME TO GO TO CHEVY AND GET THE MAINTENANCE DONE TO MY SAFETY RECALLS. NEXT MORNING I DRIVE OVER TO CHEVY'S DEALERSHIP WHERE I WAS DENIED ANY RECALL BEING DONE BY AN EMPLOYEE NAMED SEAN POPPLEWELL. I TOLD HIM TO PRINT ME OUT A PAPER OF WHAT HAD BEEN DONE, NEEDING TO BE DONE AND ALSO TOOK IT UP WITH THE MANAGER. THE SERVICE MANAGER CONFIRMS I CANNOT BE DENIED FOR A MAINTENANCE BUT SEES THAT THE ONLY MAINTENANCE OPEN ONLINE IS A SERVICE UPDATE AND THAT THERE IS NOTHING THEY CAN DO SALVAGED OR NOT. AS I RECENTLY PURCHASED THE VEHICLE I AM BEING DENIED MY RIGHT TO A SAFETY RECALL, NOT ONLY BEING DENIED WHILE DRIVING MY 1 AND A HALF YEAR OLD SON, IN A VEHICLE WHO'S CHECK ENGINE LIGHT IS ON DUE TO THE SAFETY RECALLS THAT I AM BEING DENIED TO. I AM WITHIN MY RIGHT TO 10 YEARS AFTER THE RECALL IS DISTRIBUTED TO GET THE RECALL DONE WITHIN THAT TIME, THEY ARE NOT ALLOWING ME TOO. THE CAR IS 100% DRIVEABLE BUT I NEED TO GET THIS TAKEN CARE OF SO I AM NOT DENIED IN MY SMOG TEST. I WAS ALSO NOT THE ORIGINAL OWNER AND THE LAW STATES THAT I AM NOT HELD ACCOUNTABLE FOR A PREVIOUS OWNERS LACK OF RESPONSIBILITY, I WAS NOT AWARE, I'VE NEVER HAD RECEIVED PROPER NOTIFICATION I SHOULD NOT BE DENIED SERVICE. IT'S SAD TO KNOW THEY HAVE DENIED ME THESE RIGHTS IN FRONT OF MYSELF AND MY 1 AND A HALF YEAR OLD WHO IS IN THE CAR 24.7.