NHTSA Complaint #11055056 — 2015 FORD EXPLORER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11055056
Vehicle	2015 FORD EXPLORER
Component	AIR BAGS
Date of Incident	December 1, 2016
Date Filed	December 16, 2017
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE AIRBAG WARNING LIGHT HAS BEEN ILLUMINATING INTERMITTENTLY OVER THE LAST YEAR OR SO. I TOOK MY VEHICLE TO KEN GRODY FORD ON SEPTEMBER 26, 2017 AND ASKED THEM TO LOOK AT IT BUT WAS TOLD THAT THEY COULDN'T FIND ANYTHING WRONG. THE LIGHT NOW IS ON ALL OF THE TIME. I RAN A VEHICLE HEALTH REPORT AND IT INDICATED "RESTRAINTS & DRIVER ASSISTANCE - URGENT SERVICE REQUIRED! - INDICATES AN ISSUE WITH THE SUPPLEMENTARY RESTRAINT SYSTEM WHICH INCLUDES THE AIR BAGS AND SEAT BELT BUCKLE PRETENSIONERS"

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