NHTSA Complaint #11054793 — 2012 TOYOTA 4RUNNER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11054793
Vehicle	2012 TOYOTA 4RUNNER
Component	STEERING
Date of Incident	September 8, 2017
Date Filed	December 14, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

THE WIRING IN MY STEERING COLUMN CONNECTED TO THE HORN IN THE CLOCK SPRING HAS CAUSED MY HORN TO NOT WORK . I GOT MY CAR DIAGNOSED AND THEY SAID THAT THE CLOCK SPRING NEEDS TO BE REPLACED. IT COST $1020.31 TO GET FIXED. THEY TOLD ME IT WAS NOTHING I CAUSED OR COULD HAVE PREVENTED .I FEEL THIS IS A SAFETY HAZARD TO ME AND EVERYONE ELSE OUT ON THE ROAD. IT'S ILLEGAL TO NOT HAVE A HORN AND TOYOTA REFUSES TO FIX IT . APPARENTLY THERE WAS A RECALL ON SOME OLDER MODEL 4RUNNERS FOR THE SAME PROBLEM. I FEEL UNSAFE KNOWING I CANNOT USE MY HORN AND THAT IT MAY CAUSE MY AIR BAG TO NOT DEPLOY . CAN SOMEONE PLEASE HELP ME BEFORE SOMEONE GETS SERIOUSLY INJURED.

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