NHTSA Complaint #11054729 — 2010 LEXUS ES

BOTH REAR VIEW MIRRORS FOR THE DRIVER SIDE AND PASSENGER SIDE SPONTANEOUSLY POPPED OFF AND WOULD NO LONGER STAY IN PLACE. THEY WOULD JUST SWIVEL BACK AND FORTH WHILE DRIVING. I NEEDED TO USE TAPE TO KEEP THEM IN PLACE WHILE DRIVING. I HEARD A LOUD POPPING SOUND WHILE MY CAR WAS PARKED AND THE MIRROR JUST FELL BACKWARDS. NOTHING HIT THE MIRROR AND I WAS IN THE CAR AS IT HAPPENED. THE POPPING MIRROR HAPPENED ON TWO SEPARATE OCCASSIONS. THE FIRST TIME HAPPENED WHILE I WAS DRIVING AND I THOUGHT SOMETHING HAD HIT MY MIRROR AND CAUSED IT TO BREAK. HOWEVER, I DIDN'T SEE ANYTHING HIT IT WHILE DRIVING. I ONLY HEARD A LOUD NOISE. THE SECOND TIME CONFIRMS THAT THE MIRROR SPONTANEOUSLY BROKE ON ITS OWN. THIS BECOMES A SAFETY HAZARD AS MY MIRROR BROKE WHILE I WAS DRIVING AND I COULD NO LONGER USE MY REAR VIEW MIRROR.