NHTSA Complaint #11054444 — 2009 TOYOTA COROLLA

TL* THE CONTACT OWNED A 2009 TOYOTA COROLLA. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DEPLOYED WITH FORCE AND INJURED THE DRIVER. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION SHOP WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A DEALER WAS NOT CONTACTED. THE DRIVER SUSTAINED A BROKEN NECK, WHICH REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT PROVIDED. * *BF CONSUMER STATED HIS WIFE WAS DRIVING DOWN ROAD IT WAS SNOW COVERED THE EDGE OF ROAD HAD DROP-OFF. SHE LOST CONTROL OF THE CAR, SHE SLID OFF THE ROAD HIT TREE, PROBABLY GOING 35MPH THE AIR BAGS DEPLOYED, THE ONE ON STEERING WHEEL HIT HER BREAKING VERTEBRATE IN HER NECK, NEEDED SURGERY TO FUSE TWO PERFORATES TOGETHER. THE AIR BAG HIT HER IN FACE SNAPPED HER NECK BACK. VIN IS INVALID UPDATED 8/30/18*JB