NHTSA Complaint #11054396 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11054396
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	December 9, 2017
Date Filed	December 13, 2017
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE ELECTRONIC STEERING ASSIST IS FAILING CAUSING THE VEHICLE TO RANDOMLY LOSE POWER STEERING. THIS MAKE THE VEHICLE VERY HARD TO STEER AND CONTROL. THE CAR IS A 2012 AND ONLY HAS 30,000 MILES. NO RECALL HAS BEEN ISSUED YET OTHER MODELS WITH THE SAME ELECTRONIC STEERING ASSIST HAS BEEN RECALLED. THIS HAS HAPPENED TWICE NOW WHEN THE VEHICLE HAS STATIONARY AND WE DID NOT DRIVE THE CAR. SEEMS THE PROBLEM IS INTERMITTENT AND NOW WE ARE AFRAID TO DRIVE THE CAR, WE DON'T WANT IT TO FAIL WHILE WE ARE DRIVING AND CAUSE AN ACCIDENT OR INJURY.

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