NHTSA Complaint #11054381 — 2009 SATURN VUE

HI MY NAME IS [XXX]. I AM HAVING DIFFICULTIES WITH THE POWER STEERING IN MY 2009 SATURN VUE XE. THIS HAD BEEN ON ONGOING PROBLEM APPROXIMATELY ONE MONTH. I WAS INSTRUCTED TO RETURN THE CAR TO THE DEALERSHIP FOR DIAGNOSIS. THE WARRANTY ON MY SATURN IS NO LONGER NEEDED SERVICE. THE POWER STEERING PROBLEM HAS GOTTEN MUCH MORE WORSE OVER THE COURSE OF TIME. IT IS BECOMING MORE AND MORE DIFFICULT TO MANEUVER OR TURN MY VUE. I AM A 65 YEAR OLD AND MY STRENGTH ISN'T WHERE IT USED TO BE. THE FIRST TIME THE STEERING WENT OUT I ALMOST GOT INTO AN ACCIDENT. I ALSO UNDERSTAND THAT THERE WAS A RECALL FOR MY EXACT CAR MODEL. YES, I WAS TOLD THE RECALL WAS NOT FOR MY SPECIFIC MODEL. BUT, AS TIMES GET HARDER AND HARDER I REALLY DON'T HAVE THE FINANCES TO FIX THIS CAR. WOULD YOU GUYS BE WILLING TO EXTEND MY WARRANTY PLEASE TO GET THIS FIXED. THIS CAR IS AS MY MEANS OF TRANSPORTATION. I WOULD GREATLY APPRECIATE ANYTHING IN YOUR SHIRTS THAT YOU COULD DO TO RESOLVE MY ISSUE. THANK YOU KINDLY AND GRACIOUS REGARDS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR