NHTSA Complaint #11054285 — 1998 BMW 323I

TL* THE CONTACT OWNED A 1998 BMW 323I. WHILE DRIVING 35 MPH, ANOTHER VEHICLE MOVED INTO THE CONTACT'S LANE AND CRASHED INTO THE DRIVER'S DOOR OF THE CONTACT'S VEHICLE. THE CONTACT THEN CRASHED INTO A BRICK WALL AT THE CENTER OF THE ROAD AND THE VEHICLE CAME TO A COMPLETE STOP. THE CONTACT NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. ONLY THE DRIVER'S SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT WAS NOT SURE WHETHER THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED A BRAIN LESION, THE FACIAL BONE WAS FRACTURED, THE RIGHT EYE SOCKET HAD TO BE REBUILT, THE UPPER LIP WAS NUMB, 21 TEETH WERE DAMAGED, ALL THE WISDOM TEETH WERE EXTRACTED, THE UPPER AND LOWER JAW BONES WERE FRACTURED, THE VISION AND HEARING WERE AFFECTED, AND THERE WAS MEMORY LOSS. MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER WAS CONTACTED AT 800-525-7417 AND ASKED THE CONTACT TO CALL 281-305-8901. THE CONTACT CALLED THE NUMBER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. A CASE NUMBER WAS NOT PROVIDED. IT WAS UNKNOWN IF THE DEALER WAS CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. *BF UPDATED 9/18/18*JB