NHTSA Complaint #11054000 — 2004 GMC ENVOY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11054000
Vehicle	2004 GMC ENVOY
Component	ELECTRICAL SYSTEM
Date of Incident	December 11, 2017
Date Filed	December 11, 2017
Mileage	72,338 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE'S ELECTRICAL SYSTEM STOPPED THE VEHICLE FROM STARTING. THERE WERE UNKNOWN WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TOWED MULTIPLE TIMES DUE TO FAILING TO START. AN INDEPENDENT MECHANIC STATED THAT THERE WAS A CABLE DISCONNECTED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED AGAIN AND THE VEHICLE WAS TAKEN TO JESSUP AUTO PLAZA (68-111 E PALM CANYON DR, CATHEDRAL CITY, CA 92234, (760) 328-9999). THE TECHNICIAN WAS UNABLE TO LOCATE A FAILURE AND THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE OCCURRED AGAIN. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 72,338.

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