NHTSA Complaint #11053393 — 2003 MERCEDES BENZ E320 FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11053393
Vehicle	2003 MERCEDES BENZ E320
Component	FUEL/PROPULSION SYSTEM
Date of Incident	May 11, 2017
Date Filed	December 8, 2017
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MERCEDES INFORMED THAT THEY WOULD NOT HONOR THEIR WARRANTY TO COVER THEIR FAULTY FUEL PUMPS. I HAVE HAD SEVERAL CONVERSATION WITH SUSAN (EXECUTIVE REFERRAL MANAGER) AND SHE DECLINED MY REQUEST TO PAY FOR THE INVOICE. MY FUEL PUMP FAILED AND I HAD TO HAVE IT REPLACED BEFORE THE CAR HAD SERIOUS PROBLEMS.

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