NHTSA Complaint #11053362 — 2003 MERCEDES BENZ E320 SERVICE BRAKES

Complaint Details

ODI Number	11053362
Vehicle	2003 MERCEDES BENZ E320
Component	SERVICE BRAKES
Date of Incident	December 7, 2017
Date Filed	December 7, 2017
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ E320. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT STOPPING OR SLOWING THE VEHICLE. THE VEHICLE MADE A BEEPING SOUND AND THE STOP ENGINE AND BRAKE FAILURE WARNING INDICATORS ILLUMINATED. THE DEALER WAS CALLED (MERCEDES-BENZ OF BROOKLYN, NY, 718-258-5100) AND THE TECHNICIAN STATED THAT THE ABS WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

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