NHTSA Complaint #11053148 — 2016 VOLKSWAGEN PASSAT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11053148
Vehicle	2016 VOLKSWAGEN PASSAT
Component	ELECTRICAL SYSTEM
Date of Incident	January 1, 2018
Date Filed	January 3, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

2016 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE VOICE RECOGNITION FEATURE IN VEHICLE. *LD THE CONSUMER STATED THE VOICE RECOGNITION SYSTEM WAS NOT OPERATING PROPERLY. THE SYSTEM WAS UPDATED, BUT STILL WOULD NOT RECOGNIZE CERTAIN WORDS OR NUMBERS. ALSO, INTERRUPTED THE SPEAKER AT INCONVENIENT TIMES. *JS

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