NHTSA Complaint #11053007 — 2012 TOYOTA CAMRY

TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY. WHILE ATTEMPTING TO OPEN AND CLOSE THE MOON ROOF, IT FAILED TO OPEN AND CLOSE. THE VEHICLE WAS TAKEN TO LITHIA TOYOTA OF MEDFORD (1420 N RIVERSIDE AVE, MEDFORD, OR 97501) WHERE THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE WEATHER. THE DEALER LATER STATED THAT THE SWITCH COULD BE FAULTY, BUT DID NOT DIAGNOSE OR REPAIR THE VEHICLE. THE CONTACT ALSO STATED THAT THE DOORS FAILED TO LOCK ON VARIOUS OCCASIONS. THE CONTACT SPOKE WITH LITHIA TOYOTA OF MEDFORD WHO STATED THAT THE BCM NEEDED TO BE REPLACED, BUT DID NOT DIAGNOSE OR REPAIR THE VEHICLE. WHILE DRIVING 45 MPH, THE TAIL LIGHTS FAILED TO WORK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE AN UNSPECIFIED ELECTRICAL ISSUE WAS DIAGNOSED. THE CONTACT SPOKE WITH LITHIA TOYOTA OF MEDFORD WHO STATED THAT THEY WOULD INSPECT THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.