NHTSA Complaint #11052885 — 2013 SUBARU IMPREZA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11052885
Vehicle	2013 SUBARU IMPREZA
Component	AIR BAGS
Date of Incident	December 6, 2017
Date Filed	December 6, 2017
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

THE PASSENGER SEAT SENSOR THAT CONTROLS AIRBAG IS FAULTY. SOMETIMES WITH A PASSENGER IN THE SEAT, THE AIRBAG LIGHT WILL GO ON INDICATING THAT THE AIRBAG IS DISABLED EVEN THOUGH PASSENGER IS IN SEAT AND BELTED. THIS CAN ALWAYS BE RESET BY TURNING IGNIOTION OFF AND ON AGAIN. ALSO SENSOR INCORRECTLY THINKS THERE IS A PASSENGER IN THE SEAT EVEN WHEN VERY LIGHT PACKAGES OR GROCERIES ARE ON THE SEAT WEIGHING 2-12 POUNDS. I'VE CALLED SUBARU AND THEY CLAIM SENSOR IS SET TO 27 PUNDS OR MORE, WHICH IS CLEARLY NOT WORKING HERE. SUBARU WILL NOT FIX THIS UNDER WARRANTY SO I THINK NHTSA SHOULD LOOK AT ALL THE SIMILAR COMPLAINTS HERE AND INVESTIGATE.

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