NHTSA Complaint #11052794 — 2010 TOYOTA RAV4 STRUCTURE:BODY

Complaint Details

ODI Number	11052794
Vehicle	2010 TOYOTA RAV4
Component	STRUCTURE:BODY
Date of Incident	February 1, 2017
Date Filed	December 6, 2017
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I PURCHASED NEW FROM TOYOTA OF WARRENTON, VA IN 2010. MY CAR DEVELOPED A PAINT PEELING PROBLEM LAST WINTER. I HAVE BEEN TOLD BY AN AUTO PAINT COMPANY THAT IT IS DUE TO MANUFACTURER MALFUNCTION. I HAVE ATTEMPTED TO CONTACT TOYOTA OF NORTH AMERICA; I FILED A COMPLAINT, MET WITH MY LOCAL DEALER AND DISCOVERED THAT CORPORATE GIVES THE DEALER THE POWER TO DELETE THE CLAIM, PREVENTING ME FROM DEALING DIRECTLY WITH THE MANUFACTURER. IN EFFECT, I HAVE NO RECOURSE.

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