NHTSA Complaint #11052708 — 2007 BMW 328XI

TL* THE CONTACT OWNS A 2007 BMW 328XI. WHILE DRIVING 25 MPH, THE ENGINE SHOOK AND SMOKE APPEARED UNDER THE HOOD AND THE MUFFLER. THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO BMW OF FREEHOLD (4225 U.S. 9, FREEHOLD, NJ, 07728) WHERE IT WAS DIAGNOSED THAT THE PCV VALVE HEATER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST OF THE REPAIR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE), BUT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER CONFIRMED THAT THE DEALER COULD REPAIR THE VEHICLE AT THE CONTACT'S EXPENSE. WHEN THE REMEDY AND PARTS BECOME AVAILABLE, THE CONTACT COULD BE REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,366. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.