NHTSA Complaint #11052675 — 1999 TOYOTA 4RUNNER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11052675
Vehicle	1999 TOYOTA 4RUNNER
Component	ELECTRICAL SYSTEM
Date of Incident	January 1, 2016
Date Filed	December 5, 2017
Mileage	185,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

FUEL GAUGE READS INACCURATELY CAUSING A RUNNING OUT OF FUEL SITUATION, VERY DANGEROUS. GAUGE IS VERY ERRATIC, BUT USUALLY SHOWS 1/2 TANK WHEN IT RUNS OUT. SOMETIMES GOES ALL THE WAY TO FULL, SOMETIMES ALL THE WAY TO EMPTY. I HAVE REPLACED THE FUEL SENDER IN THE TANK WITH NO CHANGE. I UNDERSTAND THERE IS A TOYOTA SERVICE BULLETIN # EL010-00 WHICH ADDRESSES THIS ISSUE AND A NHTSA ACTION NUMBER 950312. TOYOTA SAYS THE PARTS ARE NOT AVAILABLE TO MAKE THE REPAIRS. AM I NOW SUPPOSED TO SCRAP THE VEHICLE BECAUSE I NEVER KNOW WHEN I WILL RUN OUT OF GAS BECAUSE I HAVE NO IDEA WHEN THE TANK IS ACTUALLY NEAR EMPTY? I HAVE BEEN EXPERIENCING THIS ISSUE FOR WELL OVER A YEAR. I AM NOT ASKING FOR TOYOTA TO PROVIDE THE PARTS AT NO CHARGE, JUST THAT BE MADE AVAILABLE TO ME. I AM FILING THIS INQUIRY ON BEHALF OF MY GRANDSON, AS IT IS HIS CAR. I, HOWEVER AM A RETIRED MECHANIC WHO WILL BE DOING THE REPAIR AND HAVE BEEN UNABLE TO SOURCE THE REQUIRED PARTS.

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