NHTSA Complaint #11052517 — 2013 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11052517
Vehicle	2013 FORD FUSION
Component	STEERING
Date of Incident	December 5, 2017
Date Filed	December 5, 2017
Mileage	87,430 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I USUALLY DRIVE LOCAL ROADS (MAX SPEED 45). THIS MORNING, WHILE DRIVING AT 65 MPH ON INTERSTATE 84, I FELT VIBRATION IN THE STEERING WHEEL. I THOUGHT IT WAS THE NEW TIRES I HAD PURCHASED 2 WEEKS AGO. WHEN I GOT HOME, I NOTICED THAT THE STEERING WHEEL WOBBLED ON THE STEERING COLUMN. I BROUGHT MY CAR TO THE DEALER AND THE TECH TIGHTENED THE BOLT THAT ATTACHED THE STEERING WHEEL TO THE COLUMN. $95.39! THIS IS THE SECOND TIME THIS HAS HAPPENED TO THIS VEHICLE. THE FIRST TIME WAS APPROX. 2 YEARS AGO WHEN ONE OF THE SERVICE TECHS TIGHTENED THE SAME BOLT. (MIKE FEDORSIN) HE DIDN'T CHARGE ME THAT TIME AND THERE WAS NO BILL (STILL UNDER BUMPER TO BUMPER WARRANTY).

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