NHTSA Complaint #11052408 — 2012 GMC TERRAIN

I RECEIVED A RECALL LETTER FROM GMC ABOUT A KNOCKING IN THE ENGINE WHICH JUST STARTED HAPPENING IN MY VEHICLE. THE RECALL DOES NOT SHOW UP WHEN THE DEALER CHECKED THE VIN NUMBER IN THE COMPUTER. BUT BEFORE I COULD TAKE MY CAR IN TO BE CHECKED MY ENGINE DIED WHEN I ARRIVE AT WORK WHICH IS 25 MILES FROM MY HOME. I HAD IT TOWED TO A GMC DEARLERSHIP AND WAS INFORMED THAT MY TIMING CHAIN JUMPED AND THREW VALVE TIMING OFF CAUSING INTERNAL ENGINE FAILURE.. I THEN HAD TO REPLACE THE ENGINE IN A 5 YEAR OLD VEHICLE, MY WARRANTY EXPIRED 3/2017 SO THIS WAS NOT COVERED. WHEN I CALLED GMC I WAS TOLD THEY MAY BE ABLE TO COVER SOME OF THE COST BUT SINCE I DID NOT REPLACE THE ENGINE WITH ANOTHER GMC ENGINE WHICH WOULD HAVE COST MORE I HAD TO PAY OUT OF MY POCKETS FOR THIS.