NHTSA Complaint #11052340 — 2011 CHEVROLET TAHOE AIR BAGS

Complaint Details

ODI Number	11052340
Vehicle	2011 CHEVROLET TAHOE
Component	AIR BAGS
Date of Incident	August 31, 2017
Date Filed	December 4, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

MY DASHBOARD IS CRACKED IN TWO LOCATIONS. THE SPEAKER IN THE DASHBOARD HAS BEEN SERVICED ONCE BY THE DEALERSHIP AND IS THE ONLY TIME THE DASHBOARD HAS BEEN TOUCHED. NOTHING HAS BEEN DONE ON MY PART TO JEOPARDIZE THE INTEGRITY OF THE DASHBOARD. AN INTERNET SEARCH SHOWS THAT THIS IS A COMMON PROBLEM IN TAHOE'S. I HAVE RECEIVED NO REASONABLE EXPLANATION FOR THE DAMAGE ALONG WITH NO REASONABLE FIX ($1,500!!!!). I HAVE HAD MY VEHICLE SERVICED RELIGIOUSLY AT THE DEALERSHIP AND AT NO POINT WAS I MADE AWARE THAT THIS WAS OR COULD BECOME AN ISSUE. NOW THEY TELL ME TO FILE AN INSURANCE CLAIM!?!? DATE THIS OCCURRED IS UNKNOWN AND HAS BEEN ESTIMATED TO BEST OF MY RECOLLECTION.

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