NHTSA Complaint #11052291 — 2017 HONDA CR-V

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11052291
Vehicle	2017 HONDA CR-V
Component	VISIBILITY/WIPER
Date of Incident	December 4, 2017
Date Filed	December 4, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

FAULTY WINDSHIELD GLASS. MY VEHICLE'S WINDSHIELD CRACKED DUE TO WHAT APPEARS TO BE WEAK OEM WINDSHIELD. WHEN I TURNED ON MY VEHICLE DEFROST A SLIGHT CRACK APPEARED WHICH CONTINUED ON TO SPREAD ALONG THE BOTTOM, NEAR THE DEFROSTER. A GOOGLE SEARCH SHOWS MULTIPLE COMPLAINTS ABOUT 2017 WINDSHIELD CRACKING FOR A MYRIAD OF REASONS THAT DON'T HAVE TO DO WITH AN ACCIDENT. THE HONDA DEALERSHIP WHERE THE VEHICLE WAS PURCHASED REFUSES TO REPLACE THE WINDSHIELD UNLESS I PAY OVER A $1000. NOW, IN ORDER TO AVOID MY INSURANCE GOING UP, I WILL HAVE TO PAY OVER $500 TO SAFELITE TO REPLACE IT. AGAIN THIS IS NOT AN ISOLATED ISSUE.

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