NHTSA Complaint #11052171 — 2001 HONDA CIVIC

TL* THE CONTACT OWNS A 2001 HONDA CIVIC. WHILE DRIVING, THE CONTACT NOTICED A FUEL ODOR THROUGHOUT THE VEHICLE. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE FUEL ODOR BECAME STRONGER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST BROAD HONDA AT (804) 672-1111 (7014 W BROAD ST, RICHMOND, VA 23294), BUT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO WEST BROAD COLLISION CENTER AT (804) 217-6354 (9001 W BROAD ST, RICHMOND, VA 23294) WHERE THE MECHANIC STATED THAT HE SMELLED A STRONG FUEL ODOR AND THAT THE VEHICLE WOULD NEED TO BE TAKEN BACK TO WEST BROAD HONDA. WEST BROAD HONDA DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED AND THE RADIATOR WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 01V182000 (FUEL SYSTEM, GASOLINE) AND NHTSA CAMPAIGN NUMBER: 01V183000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.