NHTSA Complaint #11052084 — 2014 DODGE AVENGER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11052084
Vehicle 2014 DODGE AVENGER
Component ENGINE
Date of Incident
Date Filed
Mileage 2 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

ON NOVEMBER 3RD MY CAR OVER HEATED. I HAVE TO GET IT TOWED AWAY TO THE DEALERSHIP. SAME DEALERSHIP I BOUGHT MY CAR FROM. AFTER THEY DIAGNOSED MY CAR THEY SAID THE HOSE BROKE AND OVER HEATING MELTED MY SENSORS. THEY ASKED ME $773.55 FOR REPAIRING. ON GOOD FAITH I TOOK MY CAR FROM THE DEALERSHIP. JUST AFTER 2 WEEKS, A DAY BEFORE THANKS GIVING MY CAR OVER HEATED AGAIN. AGAIN I HAVE TO GET IT TOWED AWAY AGAIN TO THE DEALER SHIP. MY CAR HAS BEEN IN THE SHOP FOR MORE THAN 12 DAYS. AT FIRST THEY ARE SAYING THAT MY GAS KIT BLEW AND THEN LATER THEY SAID THEY HAVE TO REPLACE MY ENGINE. MY CONCERN HERE IS THAT WHY WAS IT NOT DONE ON THE FIRST ATTEMPT. I BORROWED MONEY AGAINST MY 401K PLAN AND I CANT TAKE ANOTHER LOAN TO GET IT FIXED. MY WIFE IS STAGE 3 CANCER PATIENT. WE DO NOT HAVE ENOUGH MONEY. I BELIEVE RENTON CAR PROS DODGE AND CHRYSLER SHOULD BE RESPONSIBLE FOR THE REPAIR. THEY SHOULD HAVE FIXED IT ON THE VERY FIRST TIME. THEY ACTUALLY SOLD ME A DEFECTIVE CAR. WHICH CAR REALLY BREAKS DOWN WITHIN 4 YEARS.

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