NHTSA Complaint #11051856 — 2016 FIAT 500X

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11051856
Vehicle	2016 FIAT 500X
Component	POWER TRAIN
Date of Incident	December 1, 2017
Date Filed	December 2, 2017
Mileage	33,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TRANSMISSION HESITATES TO ENGAGE AFTER PRESSING ACCELERATOR AND ALSO SHIFTS ROUGHLY WHEN IT DOES CHANGE GEARS. ALL AVAILABLE SOFTWARE PATCHES HAVE BEEN APPLIED BY DEALER, HOWEVER THE PROBLEM PERSISTS. THIS IS A SAFETY ISSUE, ESPECIALLY WHEN MERGING OR TURNING INTO TRAFFIC, SINCE ACCELERATION CAN LAG RANDOMLY WHEN IT IS NEEDED THE MOST. BECAUSE OF THE ACCELERATION BURSTS AND LAGS WHEN SHIFTING, THE CAR IS DIFFICULT TO CONTROL AND PROVIDES A HERKY-JERKY DRIVING EXPERIENCE.

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