NHTSA Complaint #11051789 — 2012 HONDA ODYSSEY

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. WHILE THE VEHICLE WAS REVERSING OR IN DRIVE, THERE WAS AN ABNORMAL NOISE AND THE ECONO DRIVE WARNING INDICATOR FLASHED. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS, BUT THE FAILURE COULD NOT BE REPLICATED OR DIAGNOSED. IN ADDITION, THE VEHICLE WAS TAKEN TO A DEALER (GARDEN STATE HONDA, 225 RIVER DR, PASSAIC, NJ 07055, (973) 777-1600) WHERE THE STEERING WHEEL WAS TIGHTENED, BUT THE DEALER DID NOT SPECIFY A REMEDY AND WAS UNABLE TO REPLICATE THE FAILURE WHEN THE DTC WAS NOT SHOWN. THE CONTACT LATER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.