NHTSA Complaint #11051764 — 2003 VOLKSWAGEN BEETLE

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN BEETLE. WHILE DRIVING 35 AND DEPRESSING THE ACCELERATOR PEDAL, A LOUD NOISE WAS HEARD AND THE VEHICLE STARTED JERKING. THE BATTERY, CHECK ENGINE, AND EPC WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROADWAY AND, UPON OPENING THE HOOD, NOTICED THAT PART OF THE ENGINE HAD SEPARATED FROM THE MOTOR MOUNT AS THE BOLTS WERE CRACKED AND STRIPPED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT STATED THAT HE WAS REPAIRING THE VEHICLE HIMSELF. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.